Privacy Policy

1. Who We Are

BREEZLE LLC is a limited liability company registered in the State of Florida, USA, operating as a provider of cloud hosting, consulting, network services, and IP address leasing. We operate Autonomous System AS210779 and are an official member of RIPE NCC.

2. Information We Collect

We collect information in the following ways:

Information you provide directly:

• Name, email address, and phone number when you contact us or open a support ticket
• Billing and account information when you purchase services through our client portal
• Communications you send us via email or our support system

Information collected automatically:

• IP address and browser type when you visit our website
• Pages visited, time spent, and navigation behavior via Microsoft Clarity (session recording and heatmap analytics)
• Cookies set by our analytics tools (see Section 5)

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Respond to inquiries, support requests, and billing questions
• Send service-related communications (maintenance notices, invoices, account alerts)
• Analyze website usage to improve our site and user experience
• Comply with legal obligations and enforce our Terms of Service
• Detect and prevent fraud, abuse, or security incidents on our network

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Legal Basis for Processing (GDPR)

For visitors and customers in the European Economic Area (EEA), we process personal data under the following legal bases:

• Contract performance — processing necessary to provide the services you have purchased
• Legitimate interests — analytics, fraud prevention, and network security
• Legal obligation — compliance with applicable laws and regulatory requirements
• Consent — where we have asked for and received your explicit consent (e.g. analytics cookies)

5. Cookies

Our website uses cookies — small text files stored on your device. We use the following types:

• Essential cookies — required for the website and client portal to function correctly. These cannot be disabled.
• Analytics cookies — set by Microsoft Clarity to record anonymized session data, heatmaps, and user navigation patterns. These are only set with your consent.

You can manage or withdraw cookie consent at any time using the cookie banner on this site, or by adjusting your browser settings. Note that disabling analytics cookies does not affect your ability to use our services.

For more information about Microsoft Clarity's data practices, see the Microsoft Privacy Statement.

6. Data Sharing & Third Parties

We share data with third parties only where necessary:

• Microsoft Clarity — website analytics and session recording
• Payment processors — to handle billing transactions securely. We do not store full card details.
• Legal authorities — where required by law, court order, or to protect our rights and network integrity

All third-party processors are contractually required to handle your data securely and in accordance with applicable law.

7. Data Retention

We retain personal data for as long as necessary to provide our services and fulfill legal obligations:

• Account and billing records — retained for a minimum of 7 years for tax and legal compliance
• Support tickets and communications — retained for up to 3 years after account closure
• Website analytics data — retained for up to 13 months, as set by Microsoft Clarity
• Server logs — retained for up to 90 days for security and abuse investigation purposes

8. Your Rights (GDPR)

If you are located in the EEA or UK, you have the following rights regarding your personal data:

• Access — request a copy of the personal data we hold about you
• Rectification — request correction of inaccurate or incomplete data
• Erasure — request deletion of your personal data, where legally permitted
• Restriction — request that we limit how we process your data
• Portability — request your data in a machine-readable format
• Objection — object to processing based on legitimate interests
• Withdraw consent — withdraw any consent previously given at any time

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days. You also have the right to lodge a complaint with your local data protection authority.

9. International Data Transfers

BREEZLE LLC is based in the United States. If you are located in the EEA, UK, or other regions with data protection laws, please be aware that your data may be transferred to and processed in the United States. We take appropriate safeguards to protect your data in accordance with applicable law when such transfers occur.

10. Security

We implement industry-standard technical and organizational measures to protect your personal data against unauthorized access, loss, or disclosure. These include encrypted communications (TLS/HTTPS), access controls, and regular security reviews. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us immediately and we will delete it.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically. Continued use of our services after changes are posted constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us: